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BABYBOO Fashion

Need some help or want to track your order? We got you! Visit our help centre for frequently asked questions such as delivery & returns, products & sizing, payment options or technical issues.

Help Centre - BABYBOO Fashion

How do I lodge a return online?

What is the returns process?

I processed my return but didn't get a returns label?

What return options are available?

How long do I have to return?

Can I return without the original packaging?

When will my return be processed?

What is your return policy?

Can I return for a refund?

What if I return a non BABYBOO item?

What is Happy Returns?

Can I use a discount code on my exchange?

How many times can I exchange my order?

Why does my exchange item show its out of stock but available online?

Why do I have to enter my card details to exchange an item?

Why was I charged for my instant exchange?

Will my exchange order be shipped with Express Post?

How does an exchange work?

Exchanges

Can I edit my return booking?

My return has expired - what do I do?

My order number cannot be found when booking a return.

Return Portal help!

How do I use my store credit?

How long are store credits valid for?

I've lost my store credit, can you resend it to me?

My store credit is expired, can it be extended?

Can I convert my store credit to a refund?

Store credits

Returns

Can I cancel my order?

Can I make changes to my order?

My shipping address is incorrect, can I change it?

I am missing an item from my order?

I received an incorrect item!

What payment methods do you accept online?

How do I purchase a gift card

How do I use a gift card for my purchase?

Why was my order flagged as possibly fraudulent?

Can I apply more than one credit note to my order?

I didn’t receive an order confirmation?

Can I split my payment?

I lost my gift card - what can I do?

Orders & Payments

Location & Store

Email & SMS Subscription

General Information

Dispatch Timeframe

Custom Duties & Taxes on International Orders

Countries we don't ship to

What should I do if my package tracking shows no progress?

How much is shipping?

Why am I seeing US Duties at cart?

Will my delivery require a signature?

Why am I seeing State taxes in the US?

What happens if my order does not arrive?

What should I do if my shipment is delayed?

What should I do if my order was not received due to shipping issues?

Shipping

Accounts

How to choose your size

Size Guide

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Categories

Returns

Orders & Payments

General Information

Shipping

Size Guide