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BABYBOO Fashion

Need some help or want to track your order? We got you! Visit our help centre for frequently asked questions such as delivery & returns, products & sizing, payment options or technical issues.

Help Centre - BABYBOO Fashion

Can I cancel my order?

Can I make changes to my order?

My shipping address is incorrect, can I change it?

I am missing an item from my order?

I received an incorrect item!

What payment methods do you accept online?

How do I purchase a gift card?

How do I use a gift card for my purchase?

Why was my order flagged as possibly fraudulent?

Can I apply more than one credit note to my order?

I didn’t receive an order confirmation?

Can I split my payment?

I lost my gift card - what can I do?

What if my item arrives damaged or faulty?

BABYBOO Location & Store

Orders & Payments

Email & SMS Subscription

Email & SMS Subscriptions

Return Policy

Return conditions

How do I lodge a return online?

Returns & Exchanges - Australia & United States

Returns - Canada & NZ

Returns - EU

Returns - UK

Returns -  Rest of World

Intimates Returns

How do I use my store credit?

Track your return

Want a different size or style?

What will I receive for my return?

Return Timeline

When will I receive my store credit?

Haven’t received your store credit?

How long is my credit valid for?

BABYBOO Returns

Countries we don't ship to

How much is shipping?

Dispatch Timeframe

Will my delivery require a signature?

What should I do if my package tracking shows no progress?

Custom Duties & Taxes on International Orders

Why am I seeing State taxes in the US?

What should I do if my shipment is delayed?

Same Day Melbourne Shipping

Shipping

How to choose your size

Size Guide

How do I choose the right size for my bridal dress?

Are Babyboo bridal dresses true to size?

What if I'm between sizes?

Do you provide dress measurements or lengths?

Are the dresses lined or see-through?

Will all bridesmaids dresses be the same colour?

Do bridal dresses stretch?

Product & Fit

How long will my bridal order take to arrive?

Can I track my order?

What if my dress doesn't arrive in time for my event?

When should I order my bridal dress before my event?

What happens if my order is delayed?

Shipping & Delivery

Can I return my bridal dress?

Can I get a refund if the dress doesn’t fit?

Can I exchange my bridal dress for another size?

Returns & Exchanges

What if my size is sold out?

Can I place a pre-order for bridal items?

Can I change or cancel my order after placing it?

Ordering & Availability

How should I care for my bridal dress?

Can I alter my bridal dress?

Care & Alterations

BABYBOO BRIDAL

Swimwear Returns Policy

Caring for your swimwear

What if my hygiene sticker has come off on its own?

My swimwear has shrunk or the colour has run, what should I do?

Why can't a rejected return be sent back to me?

BABYBOO SWIM

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