What should I do if my shipment is delayed?Updated an hour ago

We understand that delays can be frustrating. If your shipment is delayed, here are the steps you can follow:
1. Check the tracking information provided to you for any updates from the carrier.
2. Allow some extra days beyond the estimated delivery date, as most delays resolve within this timeframe.
3. If your order hasn't arrived by the end of the delay period, please reach out to us directly for further investigation. We will liaise with the carrier to gather more information and work towards a solution.