<p dir="ltr" id="isPasted" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size: 14px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><strong>When will my order be shipped?</strong></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><br></span></p><p id="isPasted">Any orders made between Monday-Friday will be dispatched within 24 hours.&#xA0;</p><p>Any orders made over the weekend or on a NSW Public Holiday will be dispatched the following business day. Keep a lookout for your tracking number that will be sent to the email entered at checkout once your order has been shipped out.&#xA0;</p><p>Please note, estimated shipping/delivery timeframes will apply after dispatch. Allow up to 48 hours for orders to be dispatched during high volume periods, holidays and sales.&#xA0;</p><p><strong><br>&#xA0;</strong></p>

Dispatch Timeframe

IMPORTANT: what you need to know about Customs and your Duties & Taxes.

<div data-block="true" data-editor="7ug9b" data-offset-key="dtier-0-0" id="isPasted"><div data-block="true" data-editor="7ug9b" data-offset-key="dtier-0-0" id="isPasted"><div><div><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">If you are ordering from the UK and your order is over &#xA3;135, duties will be collected at the checkout and payable when you place your order. VAT is included in product prices.</span></div><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;"><br></span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">If you&apos;re ordering from Europe and your order is over &#x20AC;150, duties will be collected at the checkout and payable when you place your order. Taxes included in product prices.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;"><br></span></p></div><div data-offset-key="dtier-0-0"><span data-offset-key="dtier-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">For all other international orders, your order may be subject to local Duties &amp; Taxes. In the event that an international shipment attracts duties and taxes, you, as the customer will be required to pay these fees to receive your order.</span></span></div><p><span data-offset-key="dtier-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Babyboo is not responsible for the amount charged by your local customs office as this is set by each region.&#xA0;</span></span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;"><br></span></p></div><div data-block="true" data-editor="7ug9b" data-offset-key="ciasg-0-0"><div data-offset-key="ciasg-0-0"><span data-offset-key="ciasg-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">If you&apos;re order is subject to Custom fees once it arrives, your local carrier will contact you via email to discuss how you can make payment. In the event a parcel is unclaimed or duties &amp; taxes are refused, the carrier may return your parcel back to us, and as it is outlined in our Shipping and Return policies, a store credit will be provided for parcels that are returned or refused due to unpaid custom fees, refunds will not provided if this occurs. Deductions on your store credit may also occur if there are fees to return this back to Babyboo.</span></span></div></div><div data-block="true" data-editor="7ug9b" data-offset-key="8hjh0-0-0"><div data-offset-key="8hjh0-0-0"><span data-offset-key="8hjh0-0-0" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="7ug9b" data-offset-key="8n3lb-0-0"><div data-offset-key="8n3lb-0-0"><span data-offset-key="8n3lb-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">If the carrier does not return your parcel and it is destroyed locally, no compensation will be provided in this case.&#xA0;</span></span></div></div></div><div data-block="true" data-editor="7ug9b" data-offset-key="fa6nr-0-0"><br></div>

Custom Duties & Taxes on International Orders

<p><span style="font-family: Verdana,Geneva,sans-serif;">We currently do not ship to the below countries.&#xA0;</span></p><ul id="isPasted"><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Philippines</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Brazil&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Puerto Rico&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Costa Rica</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Iran&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Syria&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Yemen</li><li style="font-family: Verdana, Geneva, sans-serif;">Iceland</li><li style="font-family: Verdana, Geneva, sans-serif;">Oman</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Israel</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Cayman Island</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">India</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Kuwait</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Kosovo</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Vietnam</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Nigeria</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Martinique</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Kazakhstan</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Serbia</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Turkey&#xA0;</li></ul><p><span style="font-family: Verdana,Geneva,sans-serif;">We&apos;re so sorry for any inconvenience or disappointment this may cause&#xA0;</span></p>

Countries we don't ship to

Starting from 2nd May, we're expecting delays in transit for all US deliveries due to congestion in the US network. Please keep up to date by tracking your delivery through the link provided in your shipping confirmation or by using your tracking num

<p id="isPasted">Starting from 2nd May, we&apos;re expecting delays in transit for all US deliveries due to congestion in the US network.&#xA0;</p><p>Please keep up to date by tracking your delivery through the link provided in your shipping confirmation or by using your tracking number to track this locally with USPS.</p>

Why is my US order delayed?

If your package tracking appears stagnant, it may be due to the complexities of international shipping, such as customs clearance or transit delays. Verify the shipping address is accurate, as mistakes could impact delivery. It may also help to inqui

<p>If your package tracking appears stagnant, it may be due to the complexities of international shipping, such as customs clearance or transit delays. Verify the shipping address is accurate, as mistakes could impact delivery. It may also help to inquire if someone else at your location, such as a neighbor, accepted the package on your behalf. Should the package not arrive within the expected timeframe, please let us know, and we can further investigate on your behalf.</p>

What should I do if my package tracking shows no progress?

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