<span style="font-size: 14px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">When will my order be shipped? Any orders made between Monday-Friday will be dispatched within 24 hours.&#xA0;Any orders made over the weekend or on a NSW Public Holiday will be dispatched the following business day. Keep a lookout for your tracking number that will be sent to the email entered at checkout once your order has been shipped out.&#xA0;Please note, estimated shipping/delivery timeframes will apply after dispatch. Allow up to 48 hours for orders to be dispatched during high volume periods, holidays and sales.&#xA0; &#xA0;

Dispatch Timeframe

IMPORTANT: what you need to know about Customs and your Duties & Taxes.

<div data-block="true" data-editor="7ug9b" data-offset-key="dtier-0-0" id="isPasted"><div data-block="true" data-editor="7ug9b" data-offset-key="dtier-0-0" id="isPasted"><div><div>If you are ordering from the UK and your order is over &#xA3;135, duties will be collected at the checkout and payable when you place your order. VAT is included in product prices.</div> If you&apos;re ordering from Europe and your order is over &#x20AC;150, duties will be collected at the checkout and payable when you place your order. Taxes included in product prices. </div><div data-offset-key="dtier-0-0">For all other international orders, your order may be subject to local Duties &amp; Taxes. In the event that an international shipment attracts duties and taxes, you, as the customer will be required to pay these fees to receive your order.</div>Babyboo is not responsible for the amount charged by your local customs office as this is set by each region.&#xA0; </div><div data-block="true" data-editor="7ug9b" data-offset-key="ciasg-0-0"><div data-offset-key="ciasg-0-0">If you&apos;re order is subject to Custom fees once it arrives, your local carrier will contact you via email to discuss how you can make payment. In the event a parcel is unclaimed or duties &amp; taxes are refused, the carrier may return your parcel back to us, and as it is outlined in our Shipping and Return policies, a store credit will be provided for parcels that are returned or refused due to unpaid custom fees, refunds will not provided if this occurs. Deductions on your store credit may also occur if there are fees to return this back to Babyboo.</div></div><div data-block="true" data-editor="7ug9b" data-offset-key="8hjh0-0-0"><div data-offset-key="8hjh0-0-0"> </div></div><div data-block="true" data-editor="7ug9b" data-offset-key="8n3lb-0-0"><div data-offset-key="8n3lb-0-0">If the carrier does not return your parcel and it is destroyed locally, no compensation will be provided in this case.&#xA0;</div></div></div><div data-block="true" data-editor="7ug9b" data-offset-key="fa6nr-0-0"> </div>

Custom Duties & Taxes on International Orders

We currently do not ship to the below countries.&#xA0;<ul id="isPasted"><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Philippines</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Brazil&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Puerto Rico&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Costa Rica</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Iran&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Syria&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Yemen</li><li style="font-family: Verdana, Geneva, sans-serif;">Iceland</li><li style="font-family: Verdana, Geneva, sans-serif;">Oman</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Israel</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Cayman Island</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">India</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Kuwait</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Kosovo</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Vietnam</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Nigeria</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Martinique</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Kazakhstan</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Serbia</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Turkey&#xA0;</li></ul>We&apos;re so sorry for any inconvenience or disappointment this may cause&#xA0;

Countries we don't ship to

If your package tracking appears stagnant, it may be due to the complexities of international shipping, such as customs clearance or transit delays. Verify the shipping address is accurate, as mistakes could impact delivery. It may also help to inqui

If your package tracking appears stagnant, it may be due to the complexities of international shipping, such as customs clearance or transit delays. Verify the shipping address is accurate, as mistakes could impact delivery. It may also help to inquire if someone else at your location, such as a neighbor, accepted the package on your behalf. Should the package not arrive within the expected timeframe, please let us know, and we can further investigate on your behalf.

What should I do if my package tracking shows no progress?

METHOD. TIME. COST. Express. 1 - 2 business days. AUD $10.99. Standard. 3 - 10 business days. FREE - Orders over $180. AUD $7.99  - Orders under $180. Same Day Delivery*. 2-8pm same day**. AUD $11.99. We now ship from both our US and Australian wareh

<h2 id="isPasted">DELIVERY WITHIN AUSTRALIA</h2><table style="margin-right: calc(33%); width: 67%;"><tbody><tr><td style="width: 31.4641%;">METHOD</td><td style="width: 27.1724%;">TIME</td><td style="width: 41.5776%;">COST</td></tr><tr><td style="width: 31.4641%;">Express</td><td style="width: 27.1724%;">&#xA0;1 - 2 business&#xA0; days&#xA0;</td><td style="width: 41.5776%;">&#xA0;AUD $10.99 &#xA0;&#xA0;</td></tr><tr><td style="width: 31.4641%;">Standard</td><td style="width: 27.1724%;">3 - 10 business&#xA0; days&#xA0;</td><td style="width: 41.5776%;">FREE - Orders&#xA0; over $180AUD $7.99 &#xA0;-&#xA0; Orders under $180&#xA0;</td></tr><tr><td style="width: 31.4641%;">Same Day&#xA0; Delivery*</td><td style="width: 27.1724%;">2-8pm same day**</td><td style="width: 41.5776%;">&#xA0;AUD $11.99 &#xA0;&#xA0;</td></tr></tbody></table> We now ship from both our US and Australian warehouses. Most US orders will ship from our new US warehouse, but some items may still be fulfilled from Australia. You&#x2019;ll see the shipping cost and estimated delivery time at checkout based on where your order is dispatched from.Please note that your delivery timeframe begins once your order has been dispatched and tracking has been provided.<div data-mce-style="text-align: left;"> </div><h2 id="us-orders-from-our-us-warehouse">US ORDERS FROM OUR US WAREHOUSE&#xA0;</h2>Enjoy faster, more affordable shipping when your order is fulfilled from our new US Warehouse:<table><tbody><tr><td>METHOD</td><td>TIME</td><td>COST</td></tr><tr><td>Next Day</td><td>1 business day&#xA0;(for orders placed before 10am local time)</td><td>USD $34.99</td></tr><tr><td>Express</td><td>2 - 4 business days</td><td>USD $14.99</td></tr><tr><td>Standard</td><td>4 - 6 business days</td><td>USD $7.99</td></tr></tbody></table><h2 id> </h2><h2 id="isPasted">INTERNATIONAL FROM OUR AUS WAREHOUSE&#xA0;</h2><table class="fr-table-selection-hover"><tbody><tr><td style="width: 38.5935%;">COUNTRY</td><td style="width: 21.5179%;">METHOD</td><td style="width: 25.879%;">TIME</td><td style="width: 13.9478%;">COST</td></tr><tr><td style="width: 38.5935%;">New Zealand</td><td style="width: 21.5179%;">Standard</td><td style="width: 25.879%;">6 - 9&#xA0;business days</td><td style="width: 13.9478%;">$14.99 NZD</td></tr><tr><td style="width: 38.5935%;">&#xA0;</td><td style="width: 21.5179%;">Express</td><td style="width: 25.879%;">2 -&#xA0;4 business days</td><td style="width: 13.9478%;">$39.99 NZD</td></tr><tr><td style="width: 38.5935%;">USA&#xA0; * Duties payable</td><td style="width: 21.5179%;">Standard</td><td style="width: 25.879%;">6 - 10 business days</td><td style="width: 13.9478%;">$11.99 USD</td></tr><tr><td style="width: 38.5935%;">&#xA0;</td><td style="width: 21.5179%;">Express</td><td style="width: 25.879%;">4 - 6 business days</td><td style="width: 13.9478%;">$19.99 USD</td></tr><tr><td style="width: 38.5935%;">Canada</td><td style="width: 21.5179%;">Standard</td><td style="width: 25.879%;">10 - 14 business days</td><td style="width: 13.9478%;">$14.99 CAD</td></tr><tr><td style="width: 38.5935%;">&#xA0;</td><td style="width: 21.5179%;">Express</td><td style="width: 25.879%;">2 - 5 business days</td><td style="width: 13.9478%;">$33.99 CAD</td></tr><tr><td style="width: 38.5935%;">UK</td><td style="width: 21.5179%;">Standard</td><td style="width: 25.879%;">6 - 10 business days</td><td style="width: 13.9478%;">9.99 GBP</td></tr><tr><td style="width: 38.5935%;"> </td><td style="width: 21.5179%;">Express</td><td style="width: 25.879%;">3 - 5 business days</td><td style="width: 13.9478%;">25.99 GBP</td></tr><tr><td style="width: 38.5935%;">Ireland</td><td style="width: 21.5179%;">Standard</td><td style="width: 25.879%;">8&#xA0;- 12 business days</td><td style="width: 13.9478%;">14.99&#xA0;EUR</td></tr><tr><td style="width: 38.5935%;">&#xA0;</td><td style="width: 21.5179%;">Express</td><td style="width: 25.879%;">2 - 5 business days</td><td style="width: 13.9478%;">24.99&#xA0;EUR</td></tr><tr><td style="width: 38.5935%;">Asia</td><td style="width: 21.5179%;">Standard</td><td style="width: 25.879%;">8 - 12 business days</td><td style="width: 13.9478%;">$14.99 AUD</td></tr><tr><td style="width: 38.5935%;">&#xA0;</td><td style="width: 21.5179%;">Express</td><td style="width: 25.879%;">2 - 5 business days</td><td style="width: 13.9478%;">$69.99 AUD</td></tr><tr><td style="width: 38.5935%;">Europe&#xA0;</td><td style="width: 21.5179%;">Standard</td><td style="width: 25.879%;">8 - 15 business days</td><td style="width: 13.9478%;">12.99 EUR</td></tr><tr><td style="width: 38.5935%;">&#xA0;</td><td style="width: 21.5179%;">Express</td><td style="width: 25.879%;">2 - 5 business days</td><td style="width: 13.9478%;">39.99&#xA0;EUR</td></tr><tr><td style="width: 38.5935%;">Rest of World</td><td style="width: 21.5179%;">Express</td><td style="width: 25.879%;">2 - 5 business days&#xA0;</td><td style="width: 13.9478%;">$69.99 AUD</td></tr><tr><td style="width: 38.5935%;">United Arab Emirates</td><td style="width: 21.5179%;">Express</td><td style="width: 25.879%;">3 - 6 business days</td><td style="width: 13.9478%;">$114.99 AED</td></tr></tbody></table>

How much is shipping?

From August 29, new US import regulations mean that all goods manufactured in China and shipped from our Australian warehouse will now be subject to duties and taxes when entering the US. These charges are set by US Customs and are currently around 5

<div data-block="true" data-editor="5v8im" data-offset-key="7u9uv-0-0" id="isPasted"><div data-offset-key="7u9uv-0-0">From August 29, new US import regulations mean that all goods manufactured in China and shipped from our Australian warehouse will now be subject to duties and taxes when entering the US. These charges are set by US Customs and are currently around 55% of the retail price.</div></div><div data-block="true" data-editor="5v8im" data-offset-key="cgq0c-0-0"><div data-offset-key="cgq0c-0-0"> </div></div><div data-block="true" data-editor="5v8im" data-offset-key="76qu2-0-0"><div data-offset-key="76qu2-0-0">Orders shipped from our US warehouse remain duty free, so if your order only contains US-shipped items, no duties or taxes will apply. You&#x2019;ll see clearly at checkout which warehouse your items are shipping from before confirming your order.</div></div><div data-block="true" data-editor="5v8im" data-offset-key="fpdn0-0-0"><div data-offset-key="fpdn0-0-0"> </div></div>

Why am I seeing US Duties at cart?

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