<span style="font-size: 14px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">When will my order be shipped? Orders made before 12PM AEDT Monday - Friday will be dispatched the same day. If you place an order after this time, it will be shipped the next business day.&#xA0;Any orders made over the weekend or on a NSW Public Holiday will be dispatched the following business day. Keep a lookout for your tracking number that will be sent to the email entered at checkout once your order has been shipped out.&#xA0;Please note, estimated shipping/delivery timeframes will apply after dispatch. Allow up to 48 hours for orders to be dispatched during high volume periods, holidays and sales.&#xA0; &#xA0;

Dispatch Timeframe

IMPORTANT: what you need to know about Customs and your Duties & Taxes.

<div data-block="true" data-editor="7ug9b" data-offset-key="dtier-0-0" id="isPasted"><div data-block="true" data-editor="7ug9b" data-offset-key="dtier-0-0" id="isPasted"><div><div>If you are ordering from the UK and your order is over &#xA3;135, duties will be collected at the checkout and payable when you place your order. VAT is included in product prices.</div> If you&apos;re ordering from Europe and your order is over &#x20AC;150, duties will be collected at the checkout and payable when you place your order. Taxes included in product prices. </div><div data-offset-key="dtier-0-0">For all other international orders, your order may be subject to local Duties &amp; Taxes. In the event that an international shipment attracts duties and taxes, you, as the customer will be required to pay these fees to receive your order.</div>Babyboo is not responsible for the amount charged by your local customs office as this is set by each region.&#xA0; </div><div data-block="true" data-editor="7ug9b" data-offset-key="ciasg-0-0"><div data-offset-key="ciasg-0-0">If you&apos;re order is subject to Custom fees once it arrives, your local carrier will contact you via email to discuss how you can make payment. In the event a parcel is unclaimed or duties &amp; taxes are refused, the carrier may return your parcel back to us, and as it is outlined in our Shipping and Return policies, a store credit will be provided for parcels that are returned or refused due to unpaid custom fees, refunds will not provided if this occurs. Deductions on your store credit may also occur if there are fees to return this back to Babyboo.</div></div><div data-block="true" data-editor="7ug9b" data-offset-key="8hjh0-0-0"><div data-offset-key="8hjh0-0-0"> </div></div><div data-block="true" data-editor="7ug9b" data-offset-key="8n3lb-0-0"><div data-offset-key="8n3lb-0-0">If the carrier does not return your parcel and it is destroyed locally, no compensation will be provided in this case.&#xA0;</div></div></div><div data-block="true" data-editor="7ug9b" data-offset-key="fa6nr-0-0"> </div>

Custom Duties & Taxes on International Orders

Countries we ship to and how long it will take (approx).

<div align="left" dir="ltr" id="isPasted" style="margin-left:0pt;"><table style="border: none; border-collapse: collapse; table-layout: fixed; width: 94%; margin-right: calc(6%);"><tbody><tr style="height:0pt;"><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.5305%;"><span style="font-size: 12px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Australia Post&#xA0;</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 22.2562%;">Standard: <span style="font-size: 12px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Express:&#xA0; <span style="font-size: 12px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Same day Delivery&#xA0;</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 42.6829%;">3-10 business days <span style="font-size: 12px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1-2 business days&#xA0;* <span style="font-size: 8px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">*Rural areas may incur 1 additional business day&#xA0; <span id="isPasted" style="font-size: 12px;font-size: 12px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Order by 2pm</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.3781%;">$7.99 AUD <span style="font-size: 12px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">$10.50 AUD <span style="font-size: 12px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">$14.99</td></tr><tr><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.5305%;">New Zealand&#xA0;</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 22.2562%;">Standard:&#xA0; Express:</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 42.6829%;">8-10 business days 2-5 business days&#xA0;</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.3781%;">$15.99 NZD $21.99 ND</td></tr><tr><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.5305%;">USA</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 22.2562%;">Standard:&#xA0; Express:</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 42.6829%;">10 - 15 business days&#xA0; 3 - 6 business days&#xA0;</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.3781%;">$9.99 USD&#xA0; $24.99 USD</td></tr><tr><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.5305%;">UK</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 22.2562%;">Standard:&#xA0; Express: </td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 42.6829%;">4-6 business days &#xA0; 2 - 3 business days&#xA0; </td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.3781%;">$9.95 GBP $24.60 GBP </td></tr><tr><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.5305%;">Canada </td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 22.2562%;">Standard:&#xA0; Express: </td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 42.6829%;">8-12 business days&#xA0; 3-6 business days </td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.3781%;">$22.99 CAD $29.99 CAD </td></tr><tr><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.5305%;">Ireland</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 22.2562%;">Standard:&#xA0; Express: </td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 42.6829%;">4-12 business days&#xA0; 2-5 business days&#xA0; </td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.3781%;">$14.99 EUR $24.99 EUR</td></tr><tr><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.5305%;">Europe</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 22.2562%;">Standard:&#xA0; Express: </td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 42.6829%;">4-12 business days 2-5 business days</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.3781%;">$19.99&#xA0;EUR $39.99&#xA0;EUR</td></tr><tr><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.5305%;">REST OF WORLD</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 22.2562%;">Express: </td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 42.6829%;">2-5 business days&#xA0;</td><td style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word; width: 17.3781%;">$69.99</td></tr></tbody></table></div> <span style="font-size: 12px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">For Same Day Delivery within Sydney Metro, we ship with Startrack. Same day Delivery orders will be shipped and delivered the same day between 6pm and 10pm.&#xA0; <span style="font-size: 12px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Australia Post requires a signature on delivery for both Standard and Express orders. In the event no one is home, the parcel will be taken to the Post Office for collection.&#xA0; Please note, DHL Express does NOT deliver to or accept PO Box deliveries. DHL<span style="font-size: 12px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;will require a signature on delivery. Your package may be delayed if your delivery address is unattended at the time of delivery.&#xA0; <span style="font-size: 12px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">International customers: Please contact DHL in your country to reschedule re-delivery for when you are available to collect.&#xA0;

The facts on BABYBOO shipping

We currently do not ship to the below countries.&#xA0;<ul id="isPasted"><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Philippines</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Brazil&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Puerto Rico&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Costa Rica</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Iran&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Syria&#xA0;</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Yemen</li><li style="font-family: Verdana, Geneva, sans-serif;">Iceland</li><li style="font-family: Verdana, Geneva, sans-serif;">Oman</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Israel</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Cayman Island</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">India</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Kuwait</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Kosovo</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Vietnam</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Nigeria</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Martinique</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Kazakhstan</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Serbia</li><li data-mce-style="font-weight: 400;" style="font-family: Verdana, Geneva, sans-serif;">Turkey&#xA0;</li></ul>We&apos;re so sorry for any inconvenience or disappointment this may cause&#xA0;

Countries we don't ship to

Need some help? Send us a live chat enquiry!

Need some help? Our customer service operate during business hours Monday - Friday (AEDT).

We are currently experiencing an influx of orders from our new collection. We appreciate your patience during these busy times boo!

You will receive a response within 1-2 business days.