What should I do if my order was not received due to shipping issues?Updated an hour ago

If your order was lost in transit and never arrived, please contact our customer service team. Once verified, our policy allows for a refund if the item has not been delivered, considering the package gets lost in transit. The refund would be processed back to your original payment method, and it might take up to 3-5 business days for the funds to reflect in your account, depending on your bank.