Unfortunately, you can't add a discount code onto an exchange order! If you would prefer to use a discount code, you can return your order for a credit note and then purchase with your credit note and discount code. Just be sure to check the expiry o
You can exchange an order once! If you find that you need to return your exchange order, you can only return it for a credit note, no matter where your location.
To avoid overselling, we set a minimum stock threshold for instant exchanges. While the item may still be available for purchase on our website, it could be limited in stock for exchanges. If your size is unavailable for exchange but still shows on t
Exchange orders are processed instantly, so we won't need to wait for your return to reach us before we dispatch your exchange. When lodging your exchange, you will be required to enter your card details so we can authorise $1. From there, you have 1
If you've been charged the full amount of your exchanged item, it's likely that your return wasn't scanned within the 14 days. If you have since returned your order, we will need to wait until this has been received before refunding this charge.
Unfortunately, all exchange orders are shipped with standard post only. We're really sorry for any inconvenience this causes.
Once you lodge your exchange, a new order will be created!. We will ship your new order before we receive your return - making exchanging sizes so much easier & quicker for you! If you want to lodge an exchange and you're eligible, head to our return