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Store credits

How do I use my store credit?

Your store credit will be issued in the form of a unique code. Once you have found your new BABYBOO purchases, copy your unique credit code and head to our checkout! Paste your credit code, and the credit amount will automatically deduct from the tot

How long are store credits valid for?

Your store credit is valid for 6 months from the date of issue. If you would like to check your credit expiry, please take a look at your credit note in your inbox!

I've lost my store credit, can you resend it to me?

Absolutely! If you have lost your store credit and you're unable to find this in your email, please reach out to our Customer Support team at [email protected]. A little helpful hint, the subject line of the email will be "YOUR BABYBOO GIF

My store credit is expired, can it be extended?

While we completely understand that things can get busy, we're unfortunately unable to extend store credits beyond their expiry date, as outlined in our store policy. We’re so sorry for any inconvenience this may cause.

Can I convert my store credit to a refund?

Unfortunately, store credits cannot be converted to a refund as per our returns policy, so sorry for any inconvenience!