Shipping & Delivery
How long will my bridal order take to arrive?
Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery times will be shown before completing your order.
Can I track my order?
Yes. Once your order ships, you’ll receive a confirmation email with your tracking link so you can follow your parcel's journey.
What if my dress doesn't arrive in time for my event?
We recommend ordering as early as possible to allow time for delivery and any potential exchanges. If you're unsure about timing, our team is happy to help guide you before ordering.
When should I order my bridal dress before my event?
We would recommend ordering well in advance so you can account for any exchange requests needed, or if you need to make alterations. Example guidance:. Australia: Order 2-3 weeks before your event. US: Order 3-4 weeks before your event. International
What happens if my order is delayed?
If your order experiences delays in transit, we recommend contacting the shipping carrier directly for the most up-to-date tracking information and expected delivery timeframe. If your order appears to be delayed before dispatch, please reach out to